🚀 Getting Started

Installing Virtlix on a Fresh Server Server Requirements & Partition Layout Activating Your License Your First VPS

🖥️ VPS Management

Creating and Configuring a VPS Cloning and Rebuilding a VPS Creating a Reusable Template from a VPS Resource Plans and Per-VM Limits Windows Guest Support

🌐 Networking & Firewall

IP Pool and Network Modes VPS Firewall Rules Server-Level Firewall Plans Console Access: noVNC and the Web Terminal

💾 Backups & OS Templates

Automated Backups and Backup Destinations Managing OS Templates Uploading and Using ISOs Media Groups

🔑 Multi-Server & Licensing

Understanding Your License and VPS Limits Master Configuration and Security Settings Registering and Controlling Remote Servers Webhook Callbacks

❓ Troubleshooting & FAQ

Console Shows "Connection Lost" License Shows as Suspended or Expired VPS Won't Start After Creation Common Questions

Docs / Troubleshooting & FAQ / Console Shows "Connection Lost"

Console Shows "Connection Lost"

If the noVNC console or Server Terminal worked fine over plain HTTP but shows "connection lost" only after switching to HTTPS, this is a known, specific cause: HTTP and HTTPS are served by two independent nginx server blocks, and the WebSocket proxy locations (/vnc-ws/, /internal/terminal-auth, /terminal-ws/) need to exist in both.

Fix: go to Configuration → SSL Settings and reapply your certificate configuration. That regenerates both the HTTP and HTTPS vhosts consistently from the same template, so the WebSocket paths end up in both. Confirm with nginx -t afterward and reload nginx if you're doing this by hand rather than through the panel.